Introduction

At Warrior Homoeopath, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data in compliance with Indian laws, UK GDPR, and EU data privacy regulations. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of personal information when you use our website or services:

• Personal Identification Information: Name, email address, phone number, date of birth, gender, medical history, health symptoms, and related health information.
• Consultation Data: Information provided during consultations such as medical history, health conditions, and prescribed remedies.
• Payment Information: Billing address, payment details, and transaction history related to bookings.
• Usage Data: Information about how you interact with our website (e.g., IP addresses, browser type, device type, page views).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide personalised Homoeopathic consultations and treatments.
• To communicate with you regarding appointments, reminders, and follow-ups.
• To process payments for consultations and services.
• To improve our website, services, and overall client experience based on usage data.
• To send you relevant communications and updates, which you may opt out of at any time.
• To comply with legal and regulatory requirements.

3. Data Storage and Protection

We are committed to ensuring the security of your personal information. Your data is stored in secure databases with technical and organizational safeguards to protect it against unauthorized access, alteration, or disclosure.

• All payment transactions are processed through secure payment gateways.
• Personal and medical data are stored with strict access control, accessible only to authorized personnel involved in your care.

4. Sharing Your Information

We respect your privacy and will not sell, rent, or lease your personal data to third parties. Your information may only be shared in the following limited circumstances:

• With Service Providers: Trusted third-party providers (e.g., payment processors, email providers) may access data solely to assist in delivering services.
• Legal Requirements: We may disclose information if legally required, to protect our rights, or in response to lawful requests by public authorities.
• Business Transfers: In the event of a business merger, acquisition, or asset transfer, your data may be part of the transferred assets.

5. Your Data Privacy Rights

Depending on your jurisdiction (India, UK, EU), you may have the following rights:

• Right to Access: You may request a copy of your personal data.
• Right to Rectification: You may request corrections to any inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restriction of Processing: You may request restrictions on how your data is processed.
• Right to Data Portability: You may request your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to certain types of data processing, including marketing.

To exercise any of these rights, please contact us at: ask@warriorhomoeopath.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content.

• Necessary Cookies: Essential for the basic functioning of the website.
• Analytics Cookies: Help us analyze user behavior and improve services.
• Marketing Cookies: Used for targeted advertising and communications.

You may manage cookie preferences through your browser settings. By using our website, you consent to the use of cookies as described.

7. Data Retention

We retain your personal data for as long as necessary for the purposes stated in this policy, or as required by law. If you discontinue services, we will retain relevant data for a reasonable period to fulfill legal obligations.

8. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

9. International Data Transfers

If you are accessing our website from outside India, please be aware that your personal data may be transferred to and stored in India, where data protection laws may differ from your jurisdiction. By using our services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy regularly to stay informed.

For any privacy-related questions or concerns, please contact us at: ask@warriorhomoeopath.com

Aude sapere. Dare to heal.